If your keyboard has volume buttons, press the Mute button (the speaker with an X—usually F1) to unmute the speaker, or just press the Volume Up button (usually F3) several times until the volume increases. You can also increase the volume by clicking the speaker icon and then dragging the corresponding slider up (Windows 10) or to the right (Windows 11).

If you’re using Windows 11, you’ll also see a section in the Volume Mixer for “Output device. " If you don’t see the device you’re trying to listen to selected here, click the menu and select it now.

If the speaker requires a power source, such as being plugged into a wall or USB port, double-check to make sure that it’s powered on. If your external speaker is a part of a multi-speaker system, double-check that all components are turned on and properly connected. Using a Bluetooth speaker? Try disconnecting from it, placing it back into pairing mode, and then reconnecting.

If you don’t see a Bluetooth speaker or device you’re trying to listen through as an option, you may need to reconnect to it.

Press Windows key + S to activate the search bar. Type audio troubleshooter. Click Find and fix problems with playing sound. [1] X Research source

Press Windows key + S to activate the search bar. Type control panel. Click Control Panel in the search results.

If this corrected the issue, click OK to save your settings. If disabling enhancements doesn’t bring back sound, re-enable them continue with this method.

If this corrected the issue, click OK to save your settings. If disabling enhancements doesn’t bring back sound, re-enable them continue with this method.

If this corrected the issue, click OK to save your settings. If disabling enhancements doesn’t bring back sound, re-enable them continue with this method.

Repeat the test with each frequency. If you find a frequency that produces audio, you’ve resolved your computer’s audio issues. Click OK to close the window when you’re finished.

Press Windows key + S to activate the search bar. Type services. Click Services in the search results.

Press Windows key + S to open the search bar. Type device manager. Click Device Manager in the search results.

If Windows doesn’t find a new sound driver, check your computer manufacturer’s website for the most recent drivers. If you’re still not able to update the audio driver, you’ll want to remove it. Click Uninstall Device, check the box next to “Delete the driver software for this device,” and then click Uninstall.

If Windows doesn’t find a new sound driver, check your computer manufacturer’s website for the most recent drivers. If you’re still not able to update the audio driver, you’ll want to remove it. Click Uninstall Device, check the box next to “Delete the driver software for this device,” and then click Uninstall.

If Windows doesn’t find a new sound driver, check your computer manufacturer’s website for the most recent drivers. If you’re still not able to update the audio driver, you’ll want to remove it. Click Uninstall Device, check the box next to “Delete the driver software for this device,” and then click Uninstall.

Press Windows key + S to open the search bar. Type device manager. Click Device Manager in the search results.

Restart your PC after adding the driver and test your sound.